Privacy Policy

Last Updated: 2025/04/10

This Privacy Policy explains how Sevinci (“we”, “us”, “our”) collects, uses, and protects your personal data in connection with our digital services.

We comply with the General Data Protection Regulation (GDPR) for clients in the EU and applicable Swiss data protection laws.

1. Data We Collect

We collect only the minimum personal data necessary to provide our services. This includes:

Contact Information: Name, email address, phone number (for invoicing and communication).
Billing Details: Company name, VAT number, payment status, and invoicing address.
Project Content: Any files, text, or images you send us for your website or custom development.
Technical Metadata: IP address, browser, and device type (used for basic security and troubleshooting).
Website Usage (Optional): Anonymous analytics (page views, referrers), if enabled.

We do not use tracking cookies or personalized ads unless explicitly enabled and agreed.

2. How We Use Your Data

We use personal data only to:

Provide and maintain our services
Process payments and invoices
Communicate project progress, updates, and service changes
Ensure website security and platform functionality
Comply with legal or regulatory obligations

We do not sell or share your personal data with third parties for marketing purposes.

We process your personal data under the following lawful bases:

Purpose	Legal Basis
Service delivery	Contractual necessity
Communication	Legitimate interest
Billing & invoicing	Legal obligation
Analytics & platform logs	Legitimate interest
Data retention	Legal obligation / Legitimate interest

We may share data with trusted service providers only when necessary for operations:

Payment processors (e.g., Stripe, PayPal)
Hosting providers (e.g., Kreativmedia)
Email delivery services (for transactional messages)

These providers are GDPR-compliant and contractually bound to data protection standards.

5. Data Retention

Project-related files: Retained for up to 12 months after contract completion, unless otherwise requested.
Billing & legal records: Retained for 10 years (as required under Swiss law).
Communication history: Retained for a maximum of 3 years after last contact.

You may request early deletion unless required for legal or contractual reasons.

6. Your Rights (EU/CH)

If you are located in the EU or Switzerland, you have the right to:

Access your personal data
Correct or update inaccurate data
Request deletion (“right to be forgotten”)
Object to or restrict processing
Data portability (receive your data in a machine-readable format)
File a complaint with a data protection authority

To exercise any of these rights, email: [[email protected]]

7. Data Security

We take appropriate technical and organizational measures to protect your data:

SSL encryption across all websites and communication channels
Access control and authentication for internal systems
Regular software updates and security patching
Minimal data collection and limited retention

However, no digital system is 100% secure. In case of a breach, we will notify affected users and authorities as required by law.

8. International Transfers

All data is hosted in Switzerland or the EU. If data is ever processed outside the EU/CH, we will ensure equivalent protection through:

Data Processing Agreements (DPAs)
Standard Contractual Clauses (SCCs)

9. Third-Party Tools

We may use third-party tools that process limited personal data:

Payment tools (e.g., Stripe, PayPal)
Hosting (e.g., Kreativmedia)
CMS systems (e.g., Corazon CMS)

Each tool is vetted for GDPR/Swiss compliance and data handling standards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and material changes will be communicated via email.

Changelog:

2025/04/10 – Initial version aligned with new Terms of Service.

11. Contact

For any privacy-related questions, requests, or complaints, contact:

Sevinci
Attn: Data Protection
[[email protected]]
Switzerland